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How Do I Order using the telephone? call us between 9am and 6pm Monday to Saturday on (0800) 6521203. You can discuss your order or requirements with our friendly team. We are all delighted to help.
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Will I get any confirmation for my order? All order confirmations are e-mailed to you at the e-mail address you have provided. If you have any difficulties receiving e-mail, please call us - (0800) 6521203.
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How do I Change my Selection? You can reply to the confirmation e-mail or send us an eMail telling us that you want to cancel an order. You can also telephone us - (0800) 6521203. We cannot amend or cancel any order within 48 hours of despatch.
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Where's my confirmation eMail? You should receive an e-mail very quickly, within the hour. If not, please call us (0800) 6521203.
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How do I order in advance? No problem, just call us or let us know the delivery date in the comments section of your order. In addition, we can also remind you by Text Message or e-mail, asking us to remember important dates. You will get reminded 7 days in advance.
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Re-ordering? You can re-order at any time (24 hrs. after your initial order with Floralartdirect). Alternatively, Visit our web site at www.flowersandgo.com and follow the simple instructions or telephone (0800) 6521203. |
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I want something different to what is displayed Contact us on (0800) 6521203 and we will arrange something different to any designs shown on our web-site. Ideas are always welcome - eMail us to suggest any ideas. |
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Is that it? Do you change the range? We are always reviewing our range. We have seasonal variations on all bouquets and select our flowers based on the time of year for longevity and freshness. because we get our flowers direct from the growers in Holland, we are always able to offer the very best of all flowers available.
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Can I re-arrange my flowers? By all means rearrange your bouquet however, our floral art designer has arranged them for maximum effect! They may not look quite the same afterwards.
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Can I send a message? Yeah, type your message in the comments field in your order form. If you forgot, you can always call us (0800) 6521203. |
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Who sent me these flowers? The terms of the Data Protection Act do not permit us to disclose senders information. |
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Sunday delivery?
Prices on our web-site exclude a next day delivery service Monday - Saturday to Mainland UK. We are sorry, but we cannot execute Sunday deliveries. |
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Flowers for 9am? Our courier will not permit us to specify specific times for delivery at present. deliveries will be made between 9am and 5pm. Non-delivery will prompt another attempt. We will leave a note to confirm this. |
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How much does delivery cost?
All delivery prices to mainland UK are inclusive of VAT.
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How do I know that my flowers have arrived We can e-mail you confirmation when our couriers have notified us of delivery upon request. |
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Same day service? Selected arrangements can be delivered same day if required. We are members of TeleFlorist.
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